Opero POS: point of sale and check-in for tour and activity operators Run the whole operation. From the counter to the jetty.

Opero is the counter, the handheld scanner and the agent portal for operators who sell excursions, activities, rentals and day passes, from a single stall to a full carnival. Sell at the counter, band the guest with a QR wristband, scan them onto the boat, serve their lunch and count the drawer at close, all in one system.

Opero POS: the counter in the browser, the Scanner on Android and iOS, a portal for your travel agents. No subscription, no commission.

Example
Booking#0142
Snorkel trip2 pax
Transfer09:30 out
WaiverSigned
StatusChecked in

QR wristband check-in: one band, one guest, one day

Everything the guest does, recorded on the band.

The wristband is the thread through the ride. Every scan lands on the same booking, so the counter, the dock and the queue display see the same guest.

  1. Counter

    Sold and paid

    Jet ski for two riders, 30 minutes at 10:00. Paid in dollars, change given in rufiyaa at the rate of the moment.

  2. Counter

    Wristband bound

    One scan ties the QR band to the booking. Lose the slip, keep the band.

  3. Scanner

    Waivers signed

    Each rider is named on the booking and signs on the handheld. The signatures are stored with it.

  4. Scanner

    Called from the queue

    Token J-007 comes up on the display at the dock. The riders walk down when their ski is ready.

  5. Scanner

    Ride started

    Scanned at the dock. The ride is logged against the band, and one ski is held for the 30 minutes.

  6. Counter

    Ski held for service

    A scraped hull on return. The unit is taken out of booking until it is fixed, so the next slot sells one fewer.

  7. Counter

    Drawer counted

    The session closes by denomination. Expected, counted and variance, per currency.

Example jet ski ride. Times are local to the operator's timezone.

Features

Set up in minutes. Never sell gear you do not have.

Guided setup for rentals, excursions and dive centres

No wall of settings. Start from the kind of thing you sell.

  • Pick what you sell, answer a few questions, and Opero builds the service, its options and its schedule.
  • Price by quantity: group rates, dive-count steps, or one free for every ten paid.
  • Sell packages as passes the guest uses over several days, one scan at a time.
  • Link the boat or the gear it needs, or create it in the same save.
Example

What do you sell?

  • Motorized / timed rentalJet skis, e-foils, by the hour
  • Daily excursionSet departures with seats
  • Day pass / entryOne ticket for the day
  • On requestYou confirm each booking
  • Dive centreBoat dives by seat, dive packages
  • CustomEvery setting, your way
Dive trips
08:30, 14:00
Seats per boat
12
Package
10 dives, 14 days
Draws from
Boat, tanks, BCD sets

Resource planning that stops overbooking

Boats, tanks, kayaks, cabanas. Opero counts them against every booking.

  • One trip can need several things at once: a boat, tanks and BCD sets. When any one runs out, the sale stops.
  • See the week ahead as need against stock, and each day as a timeline of who has what, when.
  • Take damaged, serviced or lost units out of booking until they are back, and see which bookings no longer fit.
Example

Need against stock, next five days

ResourceThuFriSatSunMon
Dive boat seats18/2424/2412/2420/248/24
Tanks36/6048/6024/6040/6016/60
BCD sets2 in service16/1818/189/1814/186/18

Friday is full on seats, and with two BCD sets in service, on BCDs too. The next dive sale for Friday is refused.

Sell on every channel. Overbook on none.

Opero Channel Manager, our second solution, keeps every online travel agency in sync with your counter. See how it works.

  • Opero Channel Manager lists your services on online travel agencies, switched on from the Counter's Sell on OTAs page.
  • Every channel sells from the same capacity as your counter. A booking anywhere changes what every other channel can sell.
  • The last ski or the last seat goes once. Two channels can never sell it twice.
  • Your counter, scanners and travel agents already sell from one pool. Online travel agencies join it as an optional add-on.
Example

Jet ski, 10:00, 6 skis

Counter
2 sold
Scanner POS
1 sold
Agent portal
1 sold
Follow Me To MaldivesIn pilot
1 sold
GetYourGuidePlanned
0 sold
ViatorPlanned
0 sold

5 of 6 sold across every channel. One left, and every channel shows one left.

The mobile app

Opero Scanner goes where your guests are.

The jetty, the dive boat, the lunch tent, the ride queue. Your staff carry Opero on an Android or iOS phone and every scan lands on the same booking the counter sold.

  • Check guests in with a scan

    Scan the wristband or look the booking up by name or reference. Waivers and participants are checked on the spot.

  • Walk around, or stay at the gate

    Hand mode for staff on the move. Stationed mode turns the phone into a gate the guest scans themselves.

  • Everything the field does

    Record item use, call the next queue token, serve meals, board a transfer and see who is still missing.

  • A point of sale in your pocket

    Set a device up to sell: pick the service, take payment and bind the wristband, on the beach or on the boat.

Android and iOS phones and handhelds. Signs in with the staff account you create in Opero Counter.

Example

The apps

Three apps, one operation.

Your staff, your devices and your agents work from the same bookings, in real time.

Counter staff and managers

Opero Counter

Tablet point of sale

  • Sell services, options and add-ons from a tablet POS
  • Take payment in several currencies, with the rate snapshotted
  • Bind wristbands and print receipts under your own name
  • Open, count and close the cash drawer
  • Set up your catalogue, schedules, taxes and staff

Runs in the browser on a tablet or laptop

Staff on the ground

Opero Scanner

Handheld QR scanner app

  • Scan a band to check the guest in
  • Record item use, serve the queue and serve meals
  • Board transfers and see the passenger list
  • Capture waivers on the device
  • Or set it up as a handheld point of sale

Android and iOS handhelds

Travel agents you work with

Opero Agent Portal

Travel agent booking portal

  • Invite the agents you already sell through
  • Agree a rate with each agent, per service
  • Agents book you directly at those rates
  • Their bookings land in your counter like any other

Runs in the browser, one login for the agent

Who it is for

Built for the way tour and activity operators work.

Pick what you sell during setup and Opero shapes the service around it: seats on a departure, units by the hour, a pass for the day or a dive package.

  • Dive centres

    Boat dives sold by the seat, dive packages used one dive at a time, and tanks and BCD sets counted against every trip.

    Dive centre setup, packages, resources

  • Water sports and jet ski rentals

    Jet skis, e-foils and kayaks rented by the hour. Each unit is counted, and a damaged one is held out of sale until it is back.

    Timed rentals, resources

  • Excursions and island day trips

    Set departures with seats per trip, the passenger list at the jetty, and lunch served against the booking.

    Departures, transfers, meals

  • Picnic islands and day passes

    One ticket for the day and a wristband at the counter. Activities, meals and waivers are recorded on the band.

    Day passes, QR wristbands, waivers

  • Speedboat and boat transfers

    Trips with a route, a vessel and a capacity. Passengers are scanned aboard and marked as boarded.

    Transfers, handheld scanner

  • Parks, carnivals and attractions

    Ticket booths with their own cash drawers, a scanner at every ride and gate, and queue tokens on a public screen.

    Counters, queue tokens, shifts

Any size

From one stall to a whole carnival.

Start with a single tablet at a single counter. Add counters, handhelds and modules as the operation grows. It is the same Opero at every size.

A single stall

1 counter

One tablet running Opero Counter. Sell, take payment in any currency you accept, print a receipt in your name and count the drawer at close.

A day-trip operator

A few counters, a few scanners

Wristbands at the counter, scanners at the jetty. Waivers, transfers, meals and agent bookings on the same system.

A carnival or park

Many counters, a scanner at every gate

Ticket booths across the site, a scanner at every ride and gate, queue tokens on a public screen, and a staff roster with shifts. Each counter runs its own drawer.

Modules

Switch on what your operation runs.

A picnic island, a dive centre and a speedboat operator need different things. Turn modules on and off from settings. The menus follow.

Schedules and slots

Time windows with their own capacity and booking cutoff.

Live availability

Capacity is checked on the server at the moment of sale. No overbooking.

QR wristbands

Bind at the counter, validate anywhere on site.

Queue tokens and ticketing

Issue tokens, call them from the handheld, show them on a public display.

Transfers

Trips with route, vessel and capacity. Passengers marked as boarded.

Meals

Meal plans on the booking, served and recorded in the field.

Resources

Kayaks, cabanas, boats and gear. Several per service, planned by day, with damaged units held out.

Digital waivers and participants

Named guests per booking, each with a signed waiver.

Multi-currency

Take several currencies in one payment. Taxes set by country.

Cash drawers and petty cash

Sessions per staff member, counted by denomination, with every cash movement.

Staff and shifts

Roles for admin, counter and scanner staff. A roster, and clock-in.

Reports

A daily summary of sales, payments and check-ins.

Questions

Before you sign up.

What does Opero POS cost?

There is no subscription, setup fee or commission for the counter, the scanner, the agent portal or any module, and no card is needed to sign up.

Is anything paid?

Only selling on online travel agencies through Opero Channel Manager, a separate solution you switch on from inside the Counter. It is in pilot with our first channel, Follow Me To Maldives, and will be an optional paid add-on, priced when it launches. Nothing you use in Opero POS today will move behind it.

Who is Opero POS for?

Operators who sell trips, activities and day passes at a counter and then serve the guest on site: dive centres, water sports and jet ski rentals, snorkel and island day trips, picnic islands, speedboat transfers, parks and carnivals. It fits one stall with one tablet as well as a site with many counters and a scanner at every gate.

What do I need to get started?

A tablet or laptop with a browser for Opero Counter. Add Android or iOS phones or handhelds running the Opero Scanner app when you want to scan guests in the field. A setup wizard walks you through your business, taxes, currency and first service.

How do QR wristbands work in Opero?

At the counter, one scan binds a QR wristband to the booking. From then on every scan on a handheld (check-in, boarding a transfer, using an activity, serving a meal) lands on that same booking, so every station sees the same guest.

Can travel agents book with me through Opero?

Yes. Invite the agents you already sell through to the Opero Agent Portal and agree a rate with each one, per service. They book you directly at those rates and their bookings land in your counter like any other.

Whose name is on the receipts?

Yours. Receipts, waivers and slips carry your business name and details. Opero appears only as a small credit.

Can other operators see my data?

No. Every operator's bookings, guests, staff and cash are kept separate, and each staff account only reaches its own operator.

Which currencies and taxes does it handle?

You pick a base currency and add the others you accept. Guests can pay in more than one currency, and the exchange rate is fixed at the moment of payment. Tax rules are set up from your country and you can edit them.