Is Opero really free?
Yes. Everything in Opero that runs your operation is free forever: the counter, the scanner, the agent portal and every module. It is not a trial and no module is held back.
Will you ever charge for anything?
Only for selling on online travel agencies. We plan to let you connect Opero to channels such as GetYourGuide and Viator through our channel manager, switched on from inside Opero, so a booking on any channel uses the same capacity you sell at the counter. It will be an optional paid add-on, priced when it launches. Nothing you use in Opero today will move behind it.
Who is Opero for?
Operators who sell trips, activities and day passes at a counter and then serve the guest on site: dive centres, water sports and jet ski rentals, snorkel and island day trips, picnic islands, speedboat transfers, parks and carnivals. It fits one stall with one tablet as well as a site with many counters and a scanner at every gate.
What do I need to get started?
A tablet or laptop with a browser for Opero Counter. Add Android or iOS handhelds for Opero Scanner when you want to scan guests in the field. A setup wizard walks you through your business, taxes, currency and first service.
How do QR wristbands work in Opero?
At the counter, one scan binds a QR wristband to the booking. From then on every scan on a handheld (check-in, boarding a transfer, using an activity, serving a meal) lands on that same booking, so every station sees the same guest.
Can travel agents book with me through Opero?
Yes. Invite the agents you already sell through to the Opero Agent Portal and agree a rate with each one, per service. They book you directly at those rates and their bookings land in your counter like any other.
Whose name is on the receipts?
Yours. Receipts, waivers and slips carry your business name and details. Opero appears only as a small credit.
Can other operators see my data?
No. Every operator's bookings, guests, staff and cash are kept separate, and each staff account only reaches its own operator.
Which currencies and taxes does it handle?
You pick a base currency and add the others you accept. Guests can pay in more than one currency, and the exchange rate is fixed at the moment of payment. Tax rules are set up from your country and you can edit them.